Shipping Policy

Shipping Policies

Where do you ship?
We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, France, Germany, Denmark, and Israel. If your country is not listed you can email us and we might be able to make special accomodations to ship to you.

How does the order process work?
Once you place your order with us we will send you a confirmation email summarizing your order details and shipping address. You will later receive a shipment notification email with tracking number once your order has been shipped. Please note updated tracking information may take up to 24 hours after shipment to update within the shipping carrier’s system.

How long until my order is delivered?
So you would like to know how long your order will take from the moment you order it, until the day it arrives.

This question depends on a couple of factors, like when you ordered it, and the shipping method you selected.

Backorders can delay your order, however they almost never occur so you won’t have to worry about it.

Your order typically leaves our warehouse in 1-2 business days, so to get an idea on when your package will arrive consider the following shipping service options

These delivery estimates INCLUDE the order processing time, so they represent a good estimate from the date of order until the date of delivery.

USPS Standard – 4-9 business days (usually 7 days)
USPS Priority – 3-6 business days (usually 4-5 days)
USPS Express – 2-3 business days (usually 2 days).

Also, because we ship with the USPS, saturday delivery comes standard with all packages. So for delivery purposes, Saturday counts as a business day.

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Shipping for Canada: All orders will be shipped via USPS, a trackable method.
The cost for Expedited Shipping (10-12 days) is $20.00 flat rate. (No matter how many items.)
The cost for Express Shipping (4-6 days) is $39.00 flat rate. (No matter how many items.)

Canada delivery times: All in stock orders will be shipped within 1-2 business days, and you will receive it in another 4-12 business days after that.
*Please note: Customs may delay your package. Also, there maybe customs duties or fees accessed to your package. This is out of our control and is imposed by your government.

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Shipping for International: All orders will be shipped via USPS, a trackable method.
The cost for Expedited Shipping (10-16 days) is $25.00 flat rate. (No matter how many items.)
The cost for Express Shipping (6-10 days) is $49.00 flat rate. (No matter how many items.)

International delivery times: All in stock orders will be shipped within 1-2 business days, and you will receive it in another 4-12 business days after that.
*Please note: Customs may delay your package. Also, there maybe customs duties or fees accessed to your package. This is out of our control and is imposed by your government.

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How do I cancel or change my order?
We try our best to ship orders as quickly as we receive them. Generally, orders cannot be cancelled once they are received. No worries though, you do have the option of returning your order once it has been delivered. If you would like to cancel, please call us at (727) 392-1415 Monday through Friday 2pm to 9pm (EST) or email us at support@landingcompany.com and we will do our best to help.

What happens if my shipment has been returned to sender?
Once the package has been returned to us, we will send you an email letting you know. At that point you can make arrangements to have it shipped to an alternate address by getting in contact with us.